What you can expect of your student accommodation provider
Under the Code, you can expect your student accommodation to:
- provide a safe and inclusive residential community
- have facilities and services that meet your needs
- be secure, clean, dry, warm, comfortable, accessible, and conducive to study
- conduct any building work in a timely manner that does not unduly disturb you
- ensure staff are fit and proper persons and trained and supported to do their jobs
- provide contracts, house rules, and policies that are fair and easy to understand
- have appropriate ratios of live-in accommodation staff
- have systems to regularly check on you in student accommodation
- have plans to support you in a critical incident or emergency
- disclose who owns and operates the student accommodation.
On this page
Accommodation included under the Code
Ko ng膩 putanga e toru e aro ana ki ng膩 whare nohonoho o te 膩konga, he whakat奴turu i te painga o te whare amorangi m膩tauranga hei w膩hi noho, 膩, he whakataunga hoki i te mauri tau o te 膩konga.
E ai ki te R膩rangi Tikanga Atawhai, ko ng膩 whare noho o te 膩konga, he whare k膩ore i raro i te w膩hanga 5B o te ture Residential Tenancies Act 1986 p膿nei i:
- ng膩 h艒ro 膩konga
- ng膩 wharepuni
- ng膩 k膩inga tae atu ki ng膩 whare nohonoho 膩konga.
K膩ore e 膩hei ana te noho ki t艒 te 膩konga whare ake, ki te r墨hi whare motuhake r膩nei.
The three outcomes of the Code relating to student accommodation make sure that your student accommodation provides a positive and supportive environment for you to live in.
Under the Code, student accommodation means premises that are exempt under section 5B of the Residential Tenancies Act 1986. This includes:
- halls of residence
- apartments
- villages and student hostels.
It does not include homestays, private flatting or boarding situations.